Data Protection and Privacy

Data Protection

Tendring District Council - Data Controller

Tendring District Council is committed to protecting your privacy rights as a resident or visitor and when you use our services.

To comply with Data Protection legislation, the Council is registered as a Data Controller with the Information Commissioners Office (ICO).  The detail of this registration can be viewed by searching the public register on the ICO website (www.ico.org.uk ) for ‘Tendring District Council’ or downloading the certificate here.

Please be aware that the Electoral Registration Officer and the Returning Officer for Tendring have separate privacy notices.

We have to tell you what processing of your personal information we will carry out and this privacy notice explains how we use your information.

We have a Data Protection Officer to ensure that we respect your rights and follow the law.  It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

If you have any concerns or questions about how we look after your personal information or wish to exercise any of Your Rights, please contact:-

The Data Protection Officer
Tendring District Council
Town Hall
Station Road
Clacton on Sea
Essex CO15 1SE 

DPAOfficer@tendringdc.gov.uk 

01255 686060

This website may include links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Data Protection Policy 2018

Download the Data Protection and Privacy notice as a pdf document

Service privacy notices

What's happening?

We’re making it easier for you to find out how and why we process your personal information.

Do I need to do anything?

You don’t need to do anything.  This privacy notice will provide you with more information about how we process your information.

Service privacy notices:

Clicking this button you will show the service privacy notices

How to exercise your rights

Request your personal information

All requests for access to personal information must be made by the person to whom the information relates or their authorised representative.  This is known as a Subject Access Request. Requests must include sufficient information to clearly identify you so that we don’t provide your information to someone attempting to impersonate you.  For example, your full name, address, other contact details we may record, a copy of your driving license, a utility bill, etc.  In this way we can ensure your privacy rights continue to be protected.

If you wish to authorise someone to act on your behalf – this could be another individual or an organisation, such as your legal representative or Citizens Advice, it is important that you make your wishes clear and provide a form of authority to them so that we know they are acting under your instruction.

Make a complaint about how your information is used

If you need to make a complaint about how your personal information is being used by the Council, please provide as much information as possible so that we can conduct an investigation.

If you wish to appoint someone to act on your behalf – this could be another individual or an organisation, such as your legal representative or Citizens Advice, it is important that you make your wishes clear and provide a form of authority to them so that we know they are acting under your instruction.

Request a restriction in the use of your information

If you need to request a restriction in the use of your information, please provide as much information as possible so that we can consider your request.

If you wish to appoint someone to act on your behalf – this could be another individual or an organisation, such as your legal representative or Citizens Advice, it is important that you make your wishes clear and provide a form of authority to them so that we know they are acting under your instruction.

Correct inaccurate information

If you need to request a correction to inaccurate information, please provide as much information as possible so that we can consider your request.

If you wish to appoint someone to act on your behalf – this could be another individual or an organisation, such as your legal representative or Citizens Advice, it is important that you make your wishes clear and provide a form of authority to them so that we know they are acting under your instruction.

Request deletion of your information

If you need to request deletion of your information, please provide as much information as possible so that we can consider your request.

Please note: We are only able to delete your information if there is no legal obligation for us to retain it.

If you wish to appoint someone to act on your behalf – this could be another individual or an organisation, such as your legal representative or Citizens Advice, it is important that you make your wishes clear and provide a form of authority to them so that we know they are acting under your instruction.

Send your requests and get advice

If you have any concerns or questions about how your personal information is processed, or you wish to send a request please contact our Data Protection Officer at DPAOfficer@tendringdc.gov.uk or by writing to us at:

Data Protection Officer
Tendring District Council
Town Hall
Station Road
Clacton-On-Sea
CO15 1SE

Independent advice

For independent advice about data protection or to report a concern, you can contact the UK Information Commissioner’s Office (ICO) at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate) - Monday to Friday 9am to 5pm

www.ico.org.uk