Homelessness and housing solutions - privacy notice

The purpose for this processing

Tendring District Council has a legal obligation to prevent homelessness and provide assistance to people who are homeless or threatened with homelessness.

We will process personal information relating to the following in accordance with the requirements of the General Data Protection Regulation (GDPR) and current Data Protection legislation:

• Applications for housing assistance
• Inquiries as to whether any duty is owed under Part 7 Housing Act 1996
• Assessments
• Complaints
• Advice and information
• General correspondence between you and us on matters related to our homelessness services
• Statistical analysis

Legal basis for this processing

• GDPR Article 6, 1 (a) – the data subject has given consent to the processing of his or her personal data for this purpose
• GDPR Article 6, 1 (c) – processing is necessary for compliance with a legal obligation to which the controller (the council) is subject (:
• Part 7 Housing Act 1996
• Homelessness Act 2002
• Localism Act 2011
• Homelessness Reduction Act 2017
• GDPR Article 6, 1 (e) - Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Some of the information that is collected and shared is classified as Special Category personal data (as defined in GDPR Article 9, 2 (g), such as criminal convictions and offences (including alleged offences).  This information is processed for reasons of substantial public interest under the laws that apply to us (see above) where this helps to meet our broader social obligations such as where it is necessary for us to fulfil our legal obligations and regulatory requirements as detailed in Schedule 1, Part 2, Section 18 of the Data Protection Act 2018.View the Council’s policy statement regarding how we will protect Special Category and criminal convictions personal data.

What data do we collect about you

• Name
• Date of birth
• National Insurance number
• Gender
• Address history
• Contact details
• Household members
• Nationality
• Employment status
• Income details
• Support needs
• Confirmed risks
• Your housing situation

Special Category personal data:

• Ethnicity
• Sexuality
• Medical and welfare issues
• Drug/Alcohol misuse
• Criminal offence history

How long do we collect your personal data

In accordance with the Council’s Corporate Retention Schedule.

Who we share your data with

Relevant personal information may be shared with:

• Social care
• Health care professionals (e.g. GP, Mental Health Team)
• Police
• Probation Service
• Education services
• Department of work and pensions
• Support agencies
• Other Local Authorities
• Housing Associations
• Supported Accommodation Providers
• Private Landlords / Letting agents
• Internal council departments

The council is required to share information with the Ministry for Housing, Communities and Local Government (MHCLG) for the purpose of evaluating and researching homelessness nationally. You can read the MHCLG Privacy Notice for more information and an explanation for further details.

Where we get it from

• The data subject themselves
• Family members of the data subject
• Private landlords
• Housing Associations
• Health care professionals (e.g. GP, Mental Health Team)
• Social Care
• Police
• Probation Service
• Prisons
• Internal council departments
• Lettings Agents
• Mortgage companies
• Friends/relatives
• Employers
• Support agencies
• Courts
• Other Local Authorities

Is any automated decision making applied

No automated decision making applies to this process.

The Right to Complain

If you have concerns about how we have handled your personal information, you have the right to raise a complaint with us.

You can contact the Council’s Data Protection team using the details below, and we will investigate your concerns and respond without undue delay:

Email: DPAOfficer@tendringdc.gov.uk

Post: Data Protection Officer, Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, CO15 1SE

If you remain dissatisfied with the outcome, you have the right to complain to the Information Commissioner’s Office (ICO) -Make a complaint about how an organisation has used your personal information