Referrals - Privacy Notice

The purpose for this processing

To make referrals (with consent of those being referred or those legally acting on their behalf) to relevant local and locally operating services.

Legal basis for this processing

Article 6 Lawfulness of Processing (Section 1, (a)):

The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

What data do we collect about you

• Name
• Address
• E-mail address
• Telephone number
• Date of Birth

How long do we collect your personal data

Within the Referral System – Personal, identifiable data is only retained for a maximum of 90 days before it is disposed of.

Who we may share it with

• Relevant internal officers and departments
• External third-party agencies on the referral system eg. voluntary partners such as Citizens Advice, Summit and CVST, statutory partners such as the Police, Essex Fire, Health partners including GPs, ICB and other Local Authorities
• Family members/those acting on behalf of data subject

Where we get it from

• The data subject themselves
• Family members/those acting on behalf of the data subject
• Next of kin
• Health care professionals (e.g. GP)
• Other referral agencies

Is any automated decision making applied

No automated decision making applies to this process.

For more information, please see Frontline’s Privacy Notice.

The Right to Complain

If you have concerns about how we have handled your personal information, you have the right to raise a complaint with us.

You can contact the Council’s Data Protection team using the details below, and we will investigate your concerns and respond without undue delay:

Email: DPAOfficer@tendringdc.gov.uk

Post: Data Protection Officer, Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, CO15 1SE

If you remain dissatisfied with the outcome, you have the right to complain to the Information Commissioner’s Office (ICO) -Make a complaint about how an organisation has used your personal information