If something needs fixing in your home or in a shared area, you must tell us.
You can check our Repairs Handbook to see what we are responsible for.
Ways to Report a Repair:
- 🖥️ Online: Use our repair form
- 📧 Email: HousingRepairs@tendringdc.gov.uk
→ If you can, send photos of what needs fixing - ✉️ Letter
- 📞 Phone: Call 01255 686477
→ For emergencies outside office hours, call 01255 222022 - 🏢 In Person: Visit our Pier Avenue office
→ Open Monday to Wednesday, 10am–1pm (not on Bank Holidays)
Important Notes:
- Online and email repairs are only looked at during working hours.
- When you report a repair, please tell us:
- Your name and address
- What needs fixing (with photos if possible)
- When someone will be home to let the repair person in
If you want, you can ask for the contractor to arrange a time with you directly.
