🗣️ Get Involved – Join Our Customer Involvement Register

We want to hear from our tenants and leaseholders!
Help us improve our housing services by joining our Customer Involvement Register.

👥 What Is the Customer Involvement Register?

It’s a list of people who want to help shape the way we run our housing services.
You can choose how you want to be involved—like:

• Taking part in surveys
• Joining our Tenants Panel
• Giving feedback on topics that matter to you

✅ Who Can Join?

All Tendring District Council tenants and leaseholders are welcome to join.

💬 Why Should You Get Involved?

Your views help us:

• Improve our homes and services
• Make sure we meet your needs
• Build better communities

You can also:

• Learn more about our services
• Meet other residents
• Gain confidence and new skills
• Make a real difference

⏱ How Much Time Will It Take?

It’s up to you!
Some things take just a few minutes (like a phone survey).
Others, like Tenants Panel meetings, may take 2–3 hours.

🧠 Do I Need Experience?

No!
You just need to care about your home and want to help us improve.
We’ll offer training and support if you need it.

📧 How to Join

Email: tenant.involvement@tendringdc.gov.uk
Phone: 01255 686690
Write to:
Tenant Relations
88–90 Pier Avenue
Clacton-on-Sea
Essex CO15 1NJ

📋 What Happens Next?

Once you sign up:

• We’ll record your details
• We’ll note how and what you want to be involved in
• We’ll contact you when there’s something that matches your interests
• You can choose whether to take part or not

🔒 Your information is kept private and only used to contact you about involvement opportunities.

🙅 What If I Don’t Want to Join?

That’s okay!
We’ll still keep you informed through:

• Letters
• Leaflets
• Newsletters
  And we’ll always consult you about things that directly affect you.