❄️ How to Guard Against Frost

Cold weather can cause problems in your home, like frozen pipes. Here’s how to stay safe and avoid damage.

🧤 Before It Gets Cold

• 🔥 Keep your home warm
• 🔁 Let warm air move around your home
• 🚰 Know where your stop valve is (this turns off the water)
• 🏠 If you leave your home empty during cold weather, protect it from burst pipes

🏠 When You Come Back Home

• 🚰 Turn the stop valve back on
• 💧 Check your taps – water should flow normally
• 🔥 If your heating is on but radiators are cold:
  • Check the timer and pilot light
  • If it still doesn’t work, call us: 01255 686477

🧊 If You Get a Frozen Pipe

1. 🚫 Turn off the water at the stop valve
2. 🔌 Turn off your immersion heater
3. 🚱 Turn off all taps
4. 📞 Call us: 01255 686477
5. 🔥 Never use a flame to thaw pipes

💦 If You Have a Burst Pipe

1. 🚫 Turn off the water at the stop valve
2. 🚰 Turn on all taps to drain the system
3. 🔍 Find where the water is coming from
4. 🪣 Use a container to catch leaks
5. 📞 Call us before turning the water back on
6. 💡 If water is coming through a light fitting, don’t turn it on – call us right away

📺 Watch our video below for advice about frozen pipes