An estate walkabout is an inspection of the exterior and communal grounds of an estate. It normally involves a small group of residents together with staff who deliver housing services. These inspections give you the chance to collaborate with us to identify issues in your neighbourhood and discuss how you think they would best be tackled, our Tenant Involvement Officer's will be doing walkabouts in 2026
We hold drop-ins at various locations across the district to give you an opportunity to come and meet us and raise any housing queries you may have. We publish details of when andwhere these drop-ins are going to be held on our website and will also write to you before we hold one in your area. However, you are more than welcome to come to any of our drop-ins across the district, whether it is your local area or not. We also hold a dedicated financial advice drop-ins and information about these can be found on our 2026 Involvement calendar.
We have two Service Assessor Groups, Void Inspectors and a Diverse Needs group. Our void inspectors will inspect one of our empty properties before it is re-let to check that it meets our standards and by giving feedback on the services, you can help us develop and improve those services in the future.
At TDC, we are committed to making our housing services, website, and information accessible, fair, and easy to understand for everyone. To help us achieve this, we have our Diverse Needs group made up of tenants with diverse needs and protected characteristics to shape a more inclusive and responsive service. If you have lived experience that could help us better understand different needs — whether related to disability, age, culture, identity, health, language, or anything else — we would truly value your involvement. You will work with Tenant Involvement to look at our website and key documents, helping us identify ways to improve accessibility and clarity for everyone.
As part of our commitment to getting to know our tenants better, we are planning to visit every tenant once every three years to provide any advice you may need about your tenancy and discuss any concerns you may have about your property. It is also a chance for you to give feedback on our services and gain more knowledge on the opportunities that we provide to get involved in the delivery of our services. We will always write to you before our visit, during which we will ask you a series of questions about your tenancy, ensuring that you are happy and safe in your home. If you would like any more information on what is involved in a Tenancy Check or would like to know more about when we are planning to visit you, please get in touch and we will be happy to help you.
If a member of our tenant involvement team has recently carried out a tenancy check with you, please take a few minutes to complete our feedback form. Your comments help us understand what went well and where we can improve, ensuring we continue to provide the best possible service to our tenants.
The form is quick and easy to complete and your feedback will help shape future improvements to our housing services.
Complete the Tenancy Check Feedback Form
Play an important part in maintaining the quality, safety, and appearance of your neighbourhood and become a Block Champion. Help us ensure that communal spaces including gardens, shared areas, and block interiors are well cared for and continually improved. As a Block Champion you will complete a monthly online form addressing issues or concerns and attend a quarterly meeting with other Block Champions and TDC officers to update them on progress, share outcomes, and discuss priorities for the future. Provide feedback to help us shape and enhance future services and help identify solutions to problems within your community.
Please note that our Block Champion Programme will officially launch on 4 January 2027. If you are interested in becoming the Block Champion for your block, we would love to hear from you. To register your interest, please contact the Tenant Involvement Team on 01255 686690 or email tenant.involvement@tendringdc.gov.uk.
We are looking for residents who are passionate about their community and want to help make a positive difference by working with us to improve communal areas and local services.
Please view our Block Champion poster for further information.
To ensure all tenants have the same opportunities to share their views on Council policies, procedures, and other published materials, we will introduce a flexible “review at home” option. Documents will be sent directly to tenants, accompanied by a feedback form and a pre-paid return envelope. This approach allows tenants to provide their input on matters that are important to them at a time and pace that suits their own schedules, rather than relying solely on meeting attendance.
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