🛠️ Making Changes to Your Home

If you have a secure tenancy, you can make changes to your home — but you must ask us first and get written permission.

🏡 What Kind of Changes?

Some examples of changes include:

🔥 Putting in new heating
🍽️ Changing kitchen units
📡 Adding a satellite dish or aerial
🚧 Putting up a fence

If you have an introductory or non-secure tenancy, you can’t make changes.

✍️ How to Ask for Permission

To ask:

📝 Fill in our online form
🔍 Tell us exactly what work you want to do
🏗️ You might also need planning permission or building approval

We’ll only say no if there’s a good reason.
⏳ We aim to reply within 28 days — either with a decision or to arrange a visit.

🚫 Don’t start any work until you get our written permission.

💰 Can You Get Money Back?

If you’ve made certain improvements, you might be able to get compensation.

📄 Check our Alterations and Improvements Policy for more details.
🔗 Apply to make changes to your home