Making changes to your home

If you have a secure tenancy, you can make changes to your home — but you must ask us first and get written permission.

What kind of changes?

Some examples of changes include:

🚿 Putting in a new shower
🍽️ Changing kitchen units
📡 Adding a satellite dish or aerial
🚧 Putting up a fence, shed, doorbells or CCTV.

If you have an introductory or non-secure tenancy, you cannot make changes.

How to ask for permission

To ask:

📝 Fill in our online form
🔍 Tell us exactly what work you want to do
🏗️ You might also need planning permission or building regulations approval

We will only say no if there is a good reason.
⏳ Your request will be forwarded to our Tenant Alterations Panel for consideration. We will advise you of the next stage in the process once the Panel has reviewed your application

🚫 Don’t start any work until you get our written permission.

Can you get money back?

If you have made certain improvements, you might be able to get compensation.

📄 Check our Alterations and Improvements Policy for more details.
🔗 Apply to make changes to your home