We would like to thank all the residents and members of our Tenant Panel, Subgroup and Reading Group who took the time to share their views. Your feedback has helped shape the revised policy.
You can view the updated policy here, as well as the feedback received and our responses, by following this link.
A hate incident is any incident, which is not a criminal offence, which is perceived by the victim, or any other person, to be motivated by hostility or prejudice based on a person’s actual or perceived race, religion/faith, sexual orientation, disability, or transgender identity.
The housing service will support you when reporting these incidents and signpost you to agencies that can help.
Should you be a victim of Hate Crime (where a criminal offence has taken place), please see our Hate Crime page
We aim to take quick and fair action using all the tools and legal powers we have. We also help victims and those causing problems by pointing them to support services.
Neighbourhood management is the effective management of the environment around the Council’s homes to ensure that neighbourhoods are safe, attractive and well-maintained places to live. The Council aim to deliver high quality estate services and having the support and co operation of residents is critical to the Council’s success. Many environmental problems are costly to tackle and yet are often caused by a minority of people. Examples of neighbourhood management issues include:
• Vandalism and graffiti
• Abandoned vehicles and other vehicle related nuisance
• Littering and fly tipping
• Dog fouling
• Untidy gardens
• Communal areas and inspections
• Grounds maintenance
• Playgrounds
• Broken door entry systems
• Hoarding
This list is not exhaustive and other types of behaviour may trigger action by the Council.
We would like to thank all the residents and members of our Tenant Panel, Subgroup and Reading Group who took the time to share their views. Your feedback has helped shape the revised policy.
You can view the updated policy here, as well as the feedback received and our responses, by following this link.
You can report ASB in your area by:
As part of our commitment to improving neighbourhoods, we are collecting key performance data relating to anti-social behaviour and neighbourhood management. This will allow us to publish Driving Better Neighbourhoods statistics at six-month intervals from January 2027, providing residents with clear information on our performance and the improvements being delivered across our communities, this report shows what we have achieved in that period.
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