Being a good neighbour

Everyone should be able to enjoy their home in peace and quiet.
Being kind and thoughtful helps you get along with your neighbours.

What can cause problems?

• 🔊 Loud noise
• 🛠️ Car repairs or DIY
• 🐶 Pets not being looked after properly
• 🔥 Bonfires
• 🗑️ Rubbish left out

If Your neighbour is causing a problem

1. Talk to them – they might not know it’s bothering you.
2. Report it online with our nuisance form.
3. If it continues, call our Tenancy Management Team:
   📞 01255 686488
4. You can also contact:
   • Safer Communities Team: 01255 686359
   • 📧 Email: HousingASB@tendringdc.gov.uk

Noise complaints

If it’s about noise, contact Environmental Health:
📞 01255 686767

What Happens Next?

• A Tenancy Officer may talk or write to your neighbour.
• If the problem continues, you may be asked to keep a witness diary (dates and times of the problem).
• If we go to court, you might need to give evidence.

Mediation – helping neighbours talk

Mediation is when a neutral person helps neighbours talk and agree on a plan.

• It can be done by phone or in person.
• We work with Essex Restorative Mediation Service to offer this help.