Housing

Housing Advice and Homelessness

Apply for Council Housing

Council Housing Tenants and Leaseholders

Housing Grants

Private Rented Landlords and Tenants

Strategic Housing

Council Housing Tenants and Leaseholders

You Said, We Listened

Leaseholders and Right to Buy

Making a Housing Complaint

Your Home, Neighbourhood and Garages

Tenant Involvement

Tenancy Policy

Rents and Service Charges

Repairs, Maintenance, Alterations/Improvements and Adaptations

Housing
>
Council Housing Tenants and Leaseholders
>
Rents and Service Charges

At the Post Office or a Pay Point Outlet

Paying your rent with a swipe card

You can use your swipe card to pay your rent for free at:

  • Any Post Office
  • Any shop with the PayPoint sign

You can pay using cash or a debit card.

Important things to remember:

  • Take your swipe card with you – you can’t pay without it
  • Ask for a receipt – this shows you’ve paid

Need to know how much to pay?

Call us on 01255 686468 and we’ll tell you your balance.

At the Post Office or a Pay Point Outlet

How your rent is set

Rent free weeks

If I pay monthly how will my rent be calculated?

Is the payment I am making enough?

My balance is showing as credit, does that mean I can have a refund?

How should I pay my rent to ensure that I am in advance?

Direct from your bank

Can I change my Direct Debit?

Online and automated telephone payments

How is my Housing Benefit paid?

Universal Credit Guidance for Tenants

Universal Credit pay my rent…. So why do I keep getting letters about rent arrears?

Is my Universal Credit paying the full rent?

Why do I need to verify my Universal Credit each year?

When will my Alternative Payment Arrangement (APA) be paid?

What is the Crisis and Resilience fund and am I entitled to claim?

If I am struggling to pay my rent or my bills can I get help?

Help with rent payments

Financial hardship/financial inclusion

Why has my rent management officer been trying to contact me?

At the Post Office or a Pay Point Outlet

Article 4 Direction relating to houses in multiple occupation

Brightlingsea Neighbourhood Plan

Ardleigh Neighbourhood Plan

Essex coast recreational disturbance avoidance and mitigation strategy (RAMS)

What are the 'Garden Community Principles'?

Won't pressure be put on existing schools and medical facilities until new ones are built?

Alresford Neighbourhood Plan

Elmstead Neighbourhood Plan

Clacton Round 1 - Highway verges (Holland-on-Sea - Jaywick)

Clacton Round 2 - Formal gardens (Clacton Area)

Clacton Round 3 - Council housing areas (Percy King Estate, Clacton)

Clacton Round 4 - Small verge areas (Holland-on-Sea - Jaywick)

Clacton Road 5 - Small open spaces (Holland-on-Sea - Jaywick)

Frinton and Walton Round 1 - Formal gardens (Frinton & Walton)

Frinton and Walton Round 2 - Highway verges and small open spaces (Frinton, Kirby & Walton Area

Harwich Round 1 - Formal gardens (Harwich & Dovercourt)

Harwich Road 2 - Highway verges and large open spaces (Harwich & Dovercourt)

Harwich Road 3 - Small highway verges and open spaces/haven gateway (Harwich & Dovercourt)

Rural Round – Council housing areas & open spaces (Elmstead Market, Gt Bromley, Ardleigh, Lawford, Manningtree, Mistley, Little Bromley, Gt Bentley, Alresford, Brightlingsea, Weeley, Frating)

All Areas Tractor Round – Large open space, recreation grounds & greenswards (Clacton, Holland on sea, Frinton, Walton, Harwich & Dovercourt)

Sheltered Housing Round - Clacton, Weeley, Frinton & Walton, Harwich, Lawford

Vehicles

Private Hire Operator Licence

Taxi Newsletters

Acts of parliment

St Marys Court, Clacton on Sea

Vyntoner House, St Osyth

Mead House, Walton on the Naze

Greenfields, Kirby Cross

Crooked Elms, Dovercourt

Belmans Court, Dovercourt

Respecting your tenants' right to privacy

Evictions

Repairs

Fire Safety

Water Pipes in Winter

Smoke Alarms

Participation

Customer Involvement Register

Have Your Say

Tenant Panel

Election of a Police and Crime Commissioner for Essex - 6 May 2021

I think the amount I have paid is incorrect

Housing Benefit payments

If housing benefit has been overpaid

Landlord Tenant disputes

Universal Credit

Duplicate Payment & Benefit Entitlement Information

The Cremation Service

Elections Act. 2022 – Absent Vote FAQs

Watch live council meetings

Officer Decisions

Listen to Planning Committee Recordings

Listen to Local Plan Meeting Recordings

Listen to Council Meeting Recordings

Armed Forces Events

Can I get Covenant Funding

Is your business forces friendly?

Financial Support

Meet the team

Claiming Benefits and Tax Credits

How to claim benefits and tax credits

Universal Credit

Disability benefits

Pension credit

Carers' Allowance

Debt Help

Check if you can save money on your energy bills.

Check if you can save money on your water bills

TV, Phone and Broadband Social tariffs

Food Costs

Family and Childcare

Mental health support

Managing your money and mental health

Please click here to view our Housing Service Standards

Honeycroft, Lawford

Where to look

Deposits, rent in advance, admin fees and guarantors

Deposit Protection Scheme

Help with your rent

Under 35 years old?

Before taking on a property

Thinking about leaving?

Staying Safe In Your Home

Court Orders

Sanctuary Scheme

Housing Advice

Useful Links

Living in a Home Without Permission (Unauthorised occupation)

Unlawful Subletting

Abandoned Properties

How to Pay Your Service Charge

Service Charge Disputes

Important Changes Coming for Private Renters and Landlords: The Renters’ Rights Act 2025

2026 Tenant Involvement Calendar

2025 Tenant Involvement Achievements

Little Bromley Neighbourhood Plan

Groom House, Clacton on Sea

How your rent is set

Your landlord has asked you to leave

If you spot anything wrong, or outdated with this page, please let us know by clicking on the button below.
Please note this is only to report webpage issues or broken links, please report any other issues using the correct form.
Report an issue with this page

Please help us improve our website by giving us feedback. If you'd like to remain anonymous you can omit your name and email. Thanks, Tendring District Council.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.