What can an applicant already on the register expect to happen?

When we begin to apply the change to system, an applicant may notice that your housing status will change to “Pending” or “Proofs Outstanding.” This is a part of the process, and we will work to get your application Live again as soon as possible.

When will system update happen?

We are unable to give a rough time scale at this time.

Please visit https://www.tendringdc.gov.uk/departments/apply-for-housing for up to date information.

 Will the update to the register affect my chance of getting social housing?

During Phase 3, We will postpone the allocation of social housing to ensure no one is unfairly affected.

 Do the Applicants need to do anything?

This process will be completed automatically and will require no input from the applicant.

If there is a change in your assessment, we will contact them to inform you of the changes.

If there is no change in your assessment, then the application will remain unchanged, and all its details will be retained.

There is no need for you to do anything for us to carry out this change but if you wish to make the Allocations Team aware of a change in your housing circumstance, please let them know before the Mid-March as any new information submitted during the reassessment process may be missed.

The applicant is reminded tore-register their interest in reaming on the Housing Register on an annual basis, otherwise, it will be cancelled.

This is a part of the Housing Allocations Policy and reminders are sent via Housing Jigsaw.

 What does the Applicant do if their housing band has changed due to the policy change?

 If you are are happy with the changes, there is no more you need to do. You will be Live on the housing register and eligible to be shortlisted for social housing.

 If you believe the assessment to be incorrect, you can ask for this to be reviewed. A review request must be made in writing to the Senior Housing Allocations Officer at the above postal address or by emailing housingallocations@tendringdc.gov.uk

 What do I do if I want to update my application?

During this time, we ask that all applicants to keep your application up to date. This can be done by logging in via https://tendring.housingjigsaw.co.uk

If you cannot login you can contact us by emailing housingallocations@tendringdc.gov.uk Conversely, you can inform us in writing by writing at

Housing Allocations
Council Offices
88-90 Pier Avenue
Clacton-On-Sea
Essex
CO15 4UN

It is the your responsibility to inform the council of any relevant changes in your circumstances. If you do not tell us about any changes, this may result in you no longer qualifying to remain on the Housing Register and the application may be cancelled.

 Do I still need to re new my interest on remaining on the Housing Register?

It is mandatory requirement for all those on the housing to renew your interest in remaining on the housing register on the anniversary of date of application.

If your applicant needs renewing during this time, please let us know so we can ensure you remain on the housing register. You will receive a reminder via email but if you are having issues please contact us on the above contact details.