You Said, We Listened

We want our tenants to have a real voice in shaping the housing services we provide. Throughout the year, we listen to your feedback at Tenant Panel meetings, walkabouts, drop‑ins and events across the district. This page highlights some of the key things you told us — and the actions we’ve taken in response.

Our aim is simple: to make sure your views lead to meaningful improvements. Thank you to everyone who has taken the time to speak with us. Your feedback helps us deliver better, fairer and more accessible services for all our tenants.

Help shape our services

If you would like to share a suggestion, tell us what’s working well, or help us improve the services you receive, please use our Housing Customer Suggestion Form:

👉 Leave Feedback Here

We welcome all comments from our tenants — big or small — as they help shape the future of our Housing Service.