Homeless or about to lose your home?

We are here to help whether you are sleeping rough, sofa surfing or facing eviction – please reach out.  The earlier you contact us the more we can do to help.

 📝Complete an online form

Log in to Housing Jigsaw and fill out the homelessness application.

📞We’ll then contact you and may ask you more questions to understand your situation.

📂We’ll ask you for some documents, such as:

· Passport or birth certificate

· Proof of homelessness

· Proof if you’re pregnant or have health problems

· Bank statements, payslips, or benefit letters

 What Happens Next?

📅Appointment - We’ll arrange an assessment with a Housing Solutions Officer – either by phone or face to face.

✅If you are homeless, or threatened with homelessness in the next 8 weeks:

· We will make enquiries and assess your situation

· We’ll give you a Personal Housing Plan →This plan shows steps to help you stay in your home or find somewhere new to live.

 📍 Local Connection

If you don’t have a local connection to Tendring, we may refer your case to a council where you do — unless you are at risk of violence or abuse in that area.

 ⚠️Important to Know

· We’ll do everything we can to help you stay in your home or find somewhere to live. However, we don’t always have a duty to provide emergency accommodation or a council property.  

· There is a big shortage of council housing in Tendring.   Homes are offered through our Housing Register, and right now more than 2,000 households are waiting.

· Visit Shelter’s website for clear advice on what councils can do to help if you’re homeless or about to lose your home.

· You can also check our Frequently Asked Questions for more information.