Homelessness – Frequently Asked Questions

Who can apply for homelessness help?

If you are homeless or likely to become homeless within the next 56 days, you can apply to your local council for help.

What documents do I need to make an application?

You’ll usually need proof of identity, details of your current housing situation, and any notices or letters about eviction.   We may also request information about medical conditions, along with confirmation of your income and expenditure.

What happens after I apply?

We’ll review your situation, explain what help we can offer, and agree a Personal Housing Plan with steps to prevent or relieve homelessness.

Do I need to live in Tendring to apply?

No. You can apply to any council if you are homeless. However, if you don’t have a local connection to Tendring, we may refer your case to another council—unless it’s unsafe for you to live there.

Can I get temporary accommodation if I’m homeless?

It depends on your situation. If you or someone in your household is considered vulnerable, we may provide emergency accommodation while we assess what help we can offer.

If we don’t have a duty to provide emergency housing, we will still help you find somewhere to live.

Do I have to pay for temporary accommodation?

Yes. Temporary accommodation is not free.

If you’re on a low income or out of work, you can claim Housing Benefit to help with rent. However, you’ll need to pay for water and essential utilities yourself.

Will I get a council house if I am homeless?

Not necessarily. Council and housing association homes are offered through the Housing Register based on need and priority. Many people wait a long time for a property.

If we offer you longer term housing, this may be in private rented accommodation or supported housing—not always a council property.

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