Sheltered Housing

🏡 Sheltered Housing – Safe independent living, with support for older people

Sheltered Housing is a group of homes including studios, flats and bungalows built around communal spaces. Whilst each scheme is unique communal facilities may include:

• Communal lounge

• Communal kitchen

• Laundry room

• Guest room

• Lift to the upper floor

• Off street parking

• Communal garden

• Mobility scooter storage (waiting lists exist at all schemes)

Each home has its own kitchen and living space and is designed to help older people live safely and independently. Please click on the links below for full details of each scheme’s facilities.

What Sheltered Housing Offers

• Easy access for people with disabilities
• Safety features and adaptations
• 24/7 emergency response system that connects to Helpline
• Social activities and a sense of community
• Access to Wi-Fi in communal areas
• Your own property and privacy with the support of an allocated Sheltered Housing Officer

👥 Sheltered Housing Officers

We have Sheltered Housing Officers who:

• Provide specialist housing management
• Support your wellbeing and safety
• Offer you a personal support plan and carry out assessments to help you maintain independence
• When your officer is off duty, your emergency alarm connects to Helpline, a 24/7 Control Centre. If there’s an emergency, you’ll speak to an operator who will get help quickly.
• Manage your tenancy
• Perform weekly fire tests
• Chair Resident’s meetings
• Aim to visit each scheme twice a week, during office hours
• Regularly test your safety equipment
• Support your wellbeing and safety

📝 Apply for Sheltered Housing

You can apply online:
👉 Apply for Sheltered Housing

📞 Contact Us

If you have questions or need help:

• Council Switchboard: 01255 686868
• Direct Line: 01255 686888
• Email: shelteredhousinghub@tendringdc.gov.uk