Property Services Apprentice

To assist the Property Services Department in providing a property records service to other officers, Members, the public & outside bodies plus assisting in the management of Council owned property. As part of the role, you will be providing a customer service to the Council tenants of non-housing property, including commercial lets & beach huts.

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

• To assist with the maintenance of the Council’s property records for all property owned or leased by the Council and to help undertake regular reconciliations of the records including the lease register and periodic income register.
• To provide customer service support to the Council’s non-housing tenants, including commercial lets and beach huts.
• To assist with the rationalisation of the Council’s stored property deeds and documents.
• To help to provide advice and information on the Council’s land and property portfolio to other departments, Members and external agencies including research with ownership issues.
• To communicate with the Land Registry by post and electronically and for queries from other departments.
• To provide administrative assistance and support to all members of the Property Services Team.
• To undertake scanning, filing, photocopying and general office duties.
• To answer telephone calls, take messages and deal with routine queries as appropriate.
• Assist in updating and maintaining departmental databases as appropriate.
• To be responsible for the distribution of incoming post from the postal hub and the administration of external outgoing post and documents.
• Other duties as required.

Training

On the job training in management of commercial leases, Council processes on dealing with property transactions and administration functions relating to land and property management.

You will be working towards a Customer Service Practitioner Apprenticeship Standard at Level 2.

Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.

The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration.

After this apprenticeship

Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.

More information

Job Description - Property Services Apprentice

To apply

Application process