Printing and Post Apprentice

What you will do in your working day

The L2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.

Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.

Job activities:

• To process the Councils incoming post.
• To operate high volume copiers and all finishing equipment.
• To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post.
• To lift and stack paper.
•  To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings.
• Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis.
• Undertake administration duties including incoming post opening and distribution.
• Communicate with other departments to fulfil their expectations of what they require from our team.
• Provide an effective and efficient service to both internal and external customers.
• Other duties as required.

The training you will be getting

Level 2 Apprenticeship.

Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.

The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.

What to expect at the end of your apprenticeship

There are many opportunities for progression within Tendring District Council - many apprentices stay within the department they undertake their apprenticeship with, others apply for positions and work in other departments.  Many apprentices also progress onto a higher apprenticeship.

More information

Job Description - Printing and Post Apprentice ‍

To apply

Application process