Information For Landlords About Benefits

Landlord Information

The following information answers landlords’ most common questions about housing benefit for the properties they let.

Universal Credit: Top tips for landlords

Link to guidance Universal Credit and rented housing

Link to the Universal Credit videos, Universal Credit video can be accessed via the universal Credit partner toolkit

Universal Credit full service rolled out in Tendring on 4 July 2018

This means that for most working age people, they are no longer be able to make a new claim for housing benefit.  Universal Credit, which is administered by the Department Work and Pensions, includes a housing element as to help to pay their rent.  The Local Authority will continue to process applications for discretionary housing payments.

Tell us about a move

If your tenant moves and/or you take on a new tenant - use the online Landlord Move Form

Discussing benefit claims

On the 25 May 2018 the General Data Protection Regulation came into force.  If claimants would like us to talk to either their landlord or landlord agent about housing benefit after that date, they will have to register their consent.  They can do this by providing their name and national insurance number on the form below.

Consent to discuss with landlord form

When we have their consent we will be able to tell their landlord how much housing benefit has been awarded and when payments are due.  We will not disclose  any other details unless they specifically instruct us to do so.  They can withdraw their consent at any time by either email to or in writing to Council Tax Offices, 88-90 Pier Avenue, Clacton-On-Sea, Essex, CO15 1TN.

Contact details for Housing Benefit

If there is any information you cannot find or need further help, please contact us on or Benefits office, 88-90 Pier Avenue, Clacton on Sea, CO15 1TN

Further Information

These Council departments also have information available for Landlords:

Information about Council Tax for landlords


Essential Link

If you spot anything wrong, or outdated with this page. Please let us know by clicking on the button below.
Please note this is only to report webpage issues or broken links, please report any other issues using the correct form.
Report an issue with this page

Please help us improve our website by giving us feedback you'd like to on this page. If you'd like to remain anonymous you can omit your name and email. Thanks, Tendring District Council.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our privacy policy for more information.