How to make a request for information (ERI)

[Insert link to the Make A Request For Information section].

What to expect after submitting your request –

Once you have made a request for information under the Environmental Information Regulations 2004 the Council will:

• acknowledge receipt of your request and provide a reference number
• provide you with advice and assistance in relation to your request where appropriate
• explain if any further clarification is required to process your request
• respond to your request within 20 working days from the date of receipt
• keep you informed of the progress of your request where appropriate
• tell you if a fee is applicable to your request

If you’re not happy with how your request was handled –

[Insert link to the Make A Complaint section].

Information not held by Tendring District Council -

Please note that EIR requests concerning refuse and recycling centres, land ownership, drinking water, sewage, are not the responsibility of Tendring District Council. Please see below a list of organisations that are responsible for such information:

Essex County Council - Welcome to Essex | Essex County Council

Environmental Agency - Environment Agency - GOV.UK (www.gov.uk)

Land Registry - HM Land Registry - GOV.UK (www.gov.uk)

Affinity Water - Affinity Water - Taking care of your water

Anglian Water  - Anglian Water - Love Every Drop