Using AI to help draft information requests

Using AI to help draft information requests?

AI tools can be helpful, but they can also introduce errorsor create overly complex requests that increase the burden on public bodies andcost to the taxpayer.

When using AI to help draft an information request, pleasemake sure the final wording has been checked and reflects your actualinformation needs.

Before you submit a request or secondary correspondence,please check that:

You are only asking for the information you are genuinely looking for.

AI tools sometimes generate broad or excessive wording thatgoes beyond the information you actually want or need;

The request is clear, concise and focused.

Short, straightforward requests are easier for us to processand usually lead to quicker, more accurate responses;

There are no obvious factual inaccuracies.

AI can misrepresent legislation or misstate whatorganisations do. Please review the text of your request carefully and don’tassume AI is right. If it has referred to something you don’t understand, checkwhat it is; and

The tone is appropriate.

AI-generated content can sometimes sound abrupt, orotherwise inappropriate. Please check the tone before sending.

Why does this matter?

We are seeing an increase in requests and secondarycorrespondence that appear to have been drafted by generative AI. These canrequire additional clarification because of inaccuracies or unnecessarycomplexity. This creates delays for both requesters and our teams.

Need guidance?

You can find advice on making effective information requestson the Information Commissioner’s Office website.

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