Paying your Council Tax bill

Council Tax is a daily charge, which means we work it out based on the number of days you live at (or are responsible for council tax at) a property. The amount is then broken down into instalments which are due each month.

10 or 12 Instalments

It is up to you whether your council tax is broken down into 10 or 12 instalments. If you choose 10 instalments, you will pay more each month but will usually have a break from payments each February and March. If you choose 12 instalments, you will pay less each month but pay all year round. Whichever you choose, the total amount you pay each year will be exactly the same. If you wish to change the frequency of your instalments please use our online form.

Ways To Pay

Direct Debit

Direct Debit is the simplest and most reliable way to pay your council tax. It's also cheap for us to process, which helps keep everyone's bills down. If you want to set up a Direct Debit you can either:

• fill in an online application
• fill in the form on the back of your bill
• download a Direct Debit mandate (pdf)

Online

Please have your Council Tax bill to hand, as well as your credit or debit card. Payments made by debit card are free, and there is no longer a charge for credit card transactions.

Payments made before 4pm Monday-Friday will show on your Council Tax account the next working day.

You can pay online through our secure payments website.

Automated Phone Line - 0800 678 3046

This is the number for our automated payment line. Please have your bill to hand, as well as your credit or debit card.

Payments made before 4pm Monday- Friday will show on your account the next working day

Paypoint

You can pay by cash at any Paypoint outlet using the barcode on your bill. Paypoint outlets can be found in convenience stores, newsagents, supermarkets and garages. To find your nearest Paypoint outlet, visit the Paypoint website consumer.paypoint.com/.

If you use Paypoint, your payment may take up to 5 days to reach us.

Post Office

You can pay by cash, debit card at any UK Post Office using the barcode on your bill, or cheque (made payable to Post Office Ltd)

If you pay at the post office, your payment may take up to 5 days to reach us.

Bank Transfer or Standing Order

If you use phone or Internet banking, or wish to set up a standing order, please use the following details:

• Bank: Lloyds Bank Plc, 1 West Avenue, Clacton on Sea, Essex, CO15 1QP
• Sort Code: 30-92-09
• Account no: 22570568
• Account Name: Tendring District Council Direct Credits Account
• Reference: Your council tax account number

Payments made by bank transfer can take up to 4 working days to show on your account.

Please be aware that your Council Tax instalments will change at least once annually (and in some circumstances more frequently.) If you receive a new bill showing different instalments, it is your responsibility to contact your bank and tell them about the change.

Cheques Through the post

Cheques should be made payable to: TDC.

Please clearly write your account number on the back of your cheque and allow at least three working days for the cheque to reach us. Do not send cash through the post. Our address is:

Tendring District Council

Payments

Corporate Services

Town Hall

Station Road

Clacton on Sea

Essex

CO15 1SE