Rubbish & Recycling Collection Days

Christmas and New Year Collections

Rubbish and recycling collections will be delayed over the Christmas and New Year period.  Please see the below table for your revised collection day.

With Christmas comes extra waste, so to help, you will be able to place a maximum of 2 black bags by the side of your wheelie bin for collection.  This will only be for your first scheduled wheelie bin collection following Christmas day, after which any unauthorised side waste will not be collected.

Please remember to have your rubbish and recycling on the boundary of your property by 7am on the day of collection but no earlier than the night before.

                  Normal Day                Revised Day
Monday 27 DecemberWednesday 29 December
Tuesday 28 DecemberThursday 30 December
Wednesday 29 DecemberFriday 31 December
Thursday 30 DecemberTuesday 4 January
Friday 31 DecemberWednesday 5 January
  
Monday 3 January Thursday 6 January
Tuesday 4 JanuaryFriday 7 January
Wednesday 5 JanuarySaturday 8 January
Thursday 6 JanuaryMonday 10 January
Friday 7 JanuaryTuesday 11 January
  
Monday 10 JanuaryWednesday 12 January
Tuesday 11 JanuaryThursday 13 January
Wednesday 12 JanuaryFriday 14 January
Thursday 13 JanuarySaturday 15 January*
Friday 14 JanuaryMonday 17 January
 * Due to operational issues households on the Bel Air Estate in Point Clear will have their collection on Sunday 16 January
  
Monday 17 JanuaryTuesday 18 January
Tuesday 18 JanuaryWednesday 19 January
Wednesday 19 JanuaryThursday 20 January
Thursday 20 JanuaryFriday 21 January
Friday 21 JanuarySaturday 22 January

Normal service resumes on Monday 24 January 2022.

Find out your collection days

You can find out which day of the week your recycling boxes, food waste caddy and black sack waste/wheelie bin is collected by looking at your collection calendar. To view your collection information please use the links below.  Please note that you should present your refuse and recycling for collection on the boundary of your property before 7am.

Check your collection day on our customer portal

New Waste Service Information page

My collection details are not on the customer portal - How can I find out when my next collection is?

If your details are currently unavailable on the customer portal you can use the A-Z below. Please click the first letter of your road name to look at your collection day and collection calendar. There is pdf copy of each calendar at the bottom of the page. 

ABCDEFGHIJKLMNOPQRSTUVWXYZ

Missed collection - What can I do if my recycling or refuse hasn’t been collected?

Please note this is the responsibility of Veolia so before reporting a missed collection to the Council, please check your collection details to make sure you have presented your waste/recycling on the correct day.  Then please check all the correct items are in the correct boxes and have been placed on your boundary correctly. If you have a yellow sticker on your recycling box then this means an incorrect item has been placed in the box, please refer to this and remove item. Unfortunately Veolia are not able to re-collect if an incorrect item was placed in the box, this will now be collected on your next pick up date for that particular box.

If your rubbish or recycling is missed, you should report it instantly to us via our 'Report your missed collection' on our customer portal on the day collection was due.  We will then arrange for it to be picked up by our contractors by the end of the following working day.'

Gull proof rubbish sacks

Following successful trials of the bags in Clacton Town Centre seagull proof bags are now available to all residents across Tendring. The bags which are reusable; are made of polypropylene material and can hold two to three black bags inside. They have a rubber weighted base to stop the bags from blowing away once emptied and have a Velcro lid to stop birds and animals from gaining access, along with handles to help carry the bag.  To find out how to use and where to buy these please check our Collection points page.

Information for residents living in flats or multiple occupancy dwellings

We have alternative collection methods for flats and multiple occupancy houses. Residents of these properties will be notified of their individual arrangements. If you would like more information on this please refer to our Recycling for Flats page.

Assisted Collections

If all the residents of the property are elderly or disabled and have difficulty presenting the bin to the boundary of the property, assisted collections are available.  If you require this assistance please complete our online Assisted Collection form.

Information for residents without recycling boxes or caddies

If you don’t have the correct recycling containers you can pick some up from one of the many recycling collection points across the district. You can find the contact details and locations of these sites on our handy recycling box collection point list.

You can find all the information you need on how to fill and prepare your recycling boxes and food waste caddy for collection on our dedicated receptacle pages.

Red recycling box informationGreen recycling box informationFood waste caddy information

Last updated on: 14/01/2022 - 15:54