Duty Planning Officer

There are various ways to obtain advice and information regarding your proposal.  These could be via :

  • Planning Portal Interactive House (permitted developments)
  • Duty Planner Appointment
  • Pre-application Service
  • Submission of a planning application

Permitted Development

Sometimes a proposed development may be acceptable without the need to obtain planning permission.  This is known as Permitted Development.  The Planning Portal Interactive House  can help you establish whether your proposal falls under this category.

Duty Planner Appointment

However, at times, the Planning Portal may not cover your type of development and we may then be able to offer some informal advice on your proposal in the form of a Duty Planner appointment.

Appointments are held by telephone on an allocated day (Monday to Thursday). 

The Duty Officer will telephone you to discuss your query but we are unable to provide a set time for the appointment.

Please telephone the Planning Reception team on 01255 686161 to arrange your appointment.

Our Duty Planning Officer is here to discuss general planning matters for example,

  • whether planning permission is required for a proposal and the type of application you should submit
  • to discuss the relevant planning policies or constraints affecting a proposal or site

Please note that no outside bodies will be consulted as part of these informal discussions and no written response will be provided.

The Duty Officer will not be able to discuss Enforcement cases or complaints.  If you wish to report a breach of planning regulations, the enforcement complaint form can be accessed here: Enforcement Complaint.


Please note that any advice provided by the Council’s Officers is an informal opinion only and is made without prejudice to any formal determination which may be given in the event of an application being submitted. In particular, it will not constitute a formal response or decision of the Council with regard to any future planning applications, which will be subject to wider consultation and publicity. Although the Case Officer may indicate the likely outcome of a subsequent planning application, no guarantees can or will be give about the decision.

Pre-Applications (pre-app)

The scope of a Duty Planner appointment is limited, and so it may be more appropriate to submit a Pre-application for your proposal.

Advice before making an application

A pre-app will confirm whether planning permission is required for the proposed development, and if so, whether the proposals in its current form would be acceptable in planning terms.

Submitting a Planning Application

Planning application page

Last updated on: 22/04/2021 - 11:59