The level 3 apprenticeship standard for the operational delivery officer is designed for apprentices working in central and local government on the front line in public service roles. Operational delivery officers show excellent skills and behaviours as well as strong service knowledge. They provide service in line with operational delivery officer standards and strategy and understand regulatory requirements.
Level 2 Award in Operational Delivery (Principles)
Level 3 Certificate in Operational Delivery (Advanced)
- Functional Skills Level 2 in Maths & English (if not previously achieved)
- Duration: 12–15 months