TEC Services Association (TSA) – Accreditation to the Quality Standards Framework (QSF)
Tendring Careline is a member of the TSA, the national body of Carelines, and as such they undertake a yearly audit of our services to ensure we are compliant, performing to a high standard and operating a safe service. It is not mandatory to be accredited, or to even be a member of the TSA, but this is your assurance that we are a service to be trusted.
The QSF has 10 common standards and 3 sets of KPIs and for an organisation to be accredited it has to be compliant with all 13.
We are delighted to say that Tendring Careline meets the required standards and is accredited. If you are interested you can find out more here at Tecquality
For further information about what Careline can offer or to arrange a home visit please contact us.