Tendring District Council to close office receptions to the public from next week

Thursday, 19 March, 2020
The reception at the Pier Avenue, Clacton offices

Tendring District Council (TDC) will be closing its office receptions to the public from Monday (23 March) – but the authority is still operating.

The decision has been taken in light of the Coronavirus (Covid-19) situation, to protect both staff and the public.

It means the public will not be able to access the Tourist Information Centre and reception at Clacton Town Hall, the housing and benefits reception at Pier Avenue, Clacton, nor the offices at the Northbourne Depot.

The Planning Reception at the Weeley offices will close tonight (Thursday, 19 March).

However, residents and businesses can still contact the council via the website (www.tendringdc.gov.uk) – where a number of services can be carried out online – or by calling the contact centre on 01255 686868.

Leisure centres and the Weeley Crematorium currently remain open, in line with Government guidance, but with enhanced cleaning regimes in place.

Neil Stock OBE, TDC Leader, said the decision was a difficult one, but necessary to protect council employees and the public.

“As we are instructed to carry out social distancing, we have taken this decision to reduce physical contact between people – while maintaining our services to the public,” Councillor Stock said.

“As this situation is rapidly changing and developing, decisions on both closure of receptions and buildings which remain open are under constant review, and we will communicate any further changes.

“People can keep up-to-date on how Covid-19 is changing our services on our dedicated web page at www.tendringdc.gov.uk/coronavirus which we will update.

“I would ask everyone to stay safe and follow Government advice in relation to coronavirus, and bear with us as we take steps and make preparations to put us on a strong footing to continue working as this situation unfolds.”

Last updated on: 19/03/2020 - 16:07