Council Tax is a daily charge, which means we work it out based on the number of days you live at (or are responsible for council tax at) a property. The amount is then broken down into instalments which are due each month.
10 or 12 Instalments
It is up to you whether your council tax is broken down into 10 or 12 instalments. If you choose 10 instalments, you will pay more each month but will usually have a break from payments each February and March. If you choose 12 instalments, you will pay less each month but pay all year round. Whichever you choose, the total amount you pay each year will be exactly the same.
Important information for credit card users
Under EU directive, from 13 January 2018 the Council cannot charge a surcharge for payment by credit card. However, due to a software issue we are unable to make the necessary changes to prevent the surcharge from being taken at present on council tax, non-domestic rates, housing rents, penalty charge notices and housing benefit overpayments. Therefore, we would ask that you do not make a payment of these bills by credit card. If the payment is urgent, please contact the department that has sent you the bill to discuss. We apologise for any inconvenience. The system is being revised and you should be able to pay these bills by credit card soon without any surcharge.
Ways To Pay
Direct Debit is the simplest and most reliable way to pay your council tax. Its also cheap for us to process, which helps keep everyone's bills down. If you want to set up a Direct Debit, please fill in the form on the back of your bill or download a Direct Debit mandate here.
Please have your Council Tax bill to hand, as well as your credit or debit card. Payments made by debit card are free, but there is a small charge for credit card transactions. You will be told how much this is before you make your payment.
Payments made before 4pm Monday-Friday will show on your Council Tax account the next working day.
You can pay online through our secure payments website.
Automated Phone Line - 0800 678 3046
This is the number for our automated payment line. Please have your bill to hand, as well as your credit or debit card. Payments made by debit card are free, but there is a small charge for credit card transactions. You will be told how much this is before you make your payment.
Payments made before 4pm Monday- Friday will show on your account the next working day
You can pay by cash at any Paypoint outlet using the barcode on your bill. Paypoint outlets can be found in convenience stores, newsagents, supermarkets and garages. To find your nearest Paypoint outlet, visit the Paypoint website http://www.paypoint.co.uk/paypointlocator.
If you use Paypoint, your payment may take up to 5 days to reach us.
You can pay by cash, debit card at any UK Post Office using the barcode on your bill, or cheque (made payable to Post Office Ltd)
If you pay at the post office, your payment may take up to 5 days to reach us.
Bank Transfer or Standing Order
If you use phone or Internet banking, or wish to set up a standing order, please use the following details:
- Bank: Lloyds Bank Plc, 1 West Avenue, Clacton on Sea, Essex, CO15 1QP
- Sort Code: 30-92-09
- Account no: 22570568
- Account Name: Tendring District Council Direct Credits Account
- Reference: Your council tax account number
Payments made by bank transfer can take up to 4 working days to show on your account.
Please be aware that your Council Tax instalments will change at least once annually (and in some circumstances more frequently.) If you receive a new bill showing different instalments, it is your responsibility to contact your bank and tell them about the change.
Cheques Through The Post
Cheques should be made payable to: TDC.
Please clearly write your account number on the back of your cheque and allow at least three working days for the cheque to reach us. Do not send cash through the post. Our address is:
Tendring District Council
Clacton on Sea
If you are having issues making a payment or are having difficulty understanding information please contact council tax.