Valuation Office Agency rateable values and appeals

Apart from properties that are exempt from Business Rates, each non-domestic property has a rateable value which is normally set by the valuation officers of the Valuation Office Agency (VOA). The Valuation Office is an Executive Agency of HM Revenues and Customs. It draws up and maintains a full list of all rateable values.

The rateable value of your property will be shown on the front of the bill. The rateable value broadly represents the yearly rent the property could have been let for on the open market on a particular date. Revaluations normally occur every 5 years; the last one came into effect on 1 April 2017.

The valuation officer may alter the value if the circumstances of the property have changed. The ratepayer (and certain others who have an interest in the property) can also appeal against the value shown in the list if they believe it is wrong.

If you have made an appeal, you need to continue paying your business rates according to the latest bill you have been sent.  If you withhold payment we will take recovery action to collect any unpaid amounts, which may result in you incurring court costs.

If your appeal is successful and the amount to pay is reduced, we will issue a revised bill and refund any overpayment.

For further information on rateable values and appeals please use the following links: Business Rates page Calculate your Business Rates

Valuation Tribunal Service website

Be aware of Business Rates scams


Last updated on: 27/09/2017 - 10:04