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Online
By
Phone
In
Writing
In
Person
Contact your Councillor
Complaints
Freedom of Information
Standards
Use these links to apply for a service or
report
a problem and you will see a list of forms which you can fill
in and send to us.
Read the Frequently Asked Questions to see
if you can find the answer to your question.
Alternatively, use our Contact Form to give us
feedback or ask a question about any of our services.
You can visit our
Council
Services page for links to contact details, including email
addresses of each of the Council's services.
You can also
leave feedback about our website.
You can call our Contact Centre on 01255 686868
between 8.45 - 5.15 Monday to Thursday and 8.45 - 4.45 on
Friday.
If you need to contact us in an emergency outside these hours
please call 01255 222022
There is a Minicom Text Phone on 01255 422470.
You can visit our
Council
Services page for links to contact details, including telephone
numbers of each of the Council's service departments, or you can
download the A-Z contact numbers for main Council Services (in
adobe acrobat pdf format).
You can write to us - check each service's address from our
Council
Services page.
You can visit our
Council
Services page for links to address details including maps and
directions to each of the Council's offices.
You can also visit our receptions
and collection offices - use the link to check location and
opening times.
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1. Do you have a local issue which you feel strongly about?
2. Do you need more things to do in your area?
3. Are you worried about crime or the environment where you
live?
4. Do you feel that your voice isn't being heard?
If the answer is yes to any of these questions, why not get in
contact with the councillor that represents your part of the
District?
Find your Councillor.
Councillors are elected by the people of Tendring to represent
your views and to do something about the issues in our local
communities that affect us all.
If you feel strongly about an issue, don't just sit there and
wait for somebody else to do something about it, get together with
your friends and contact your councillor to get things changed for
the better.
Find out about the Council's
complaints
procedure. Make an
enquiry or
complaint or give
feedback to Environmental Services or a
compliment or
suggestion to Housing Services.
You can request information from the Council under the
Freedom of Information Act.
The Council has a set of
Corporate Customer Service Standards which apply for answering
the telephone, letters or emails or responding to complaints or
suggestions. The above link will open an adobe acrobat pdf document
and you will need the
free adobe acrobat
reader software to open
it. |