Careline - help at the touch of a button

Calling for help at the touch of a button

Tendring Careline is a 24 hour service providing response at the touch of a button. The service provides a personal security system that enables people to live independently within their own homes and can be used at any time of the day or night, 365 days a year.

Personal protection at the touch of a button

The home unit can be used to raise an alarm call from anywhere in the home by simply pressing the radio trigger or large illuminated red button on the unit. Calls are received at the dedicated 24 hour control centre, where the appropriate action can be taken.

How does it work?

When the home unit is activated, your details are sent to the 24 hour control centre, showing how the call was initiated, for example from your personal trigger. The home unit has a powerful loudspeaker and sensitive microphone, allowing hands free two-way speech to be established between you and the Careline operator.

How is the personal protection delivered?

Perhaps the most important part of the solution is the team of highly trained dedicated caring operators at the 24 hour control centre, providing constant service round the clock whenever you need it.

Who would benefit from a personal reassurance solution?

The service is available for anyone of any age who would like to feel safer, more protected and independent in their own home. The system also provides numerous benefits for:-

• Older, infirm or disabled people.
• Individuals who have been discharged from hospital and require additional support and with some assistance at home.
• People of any age living alone.

Please click on the image to the left of this paragraph to see the types of services that Careline are able to provide in your home, such as a falls detector or a sounder beacon.

Scale of Charges

For further details or for a FREE no obligation demonstration contact:

Tendring District Council
Tendring Careline
Barnes House
92 Pier Avenue
Clacton on Sea
Essex CO15 1NJ

Telephone: 01255 222727
E-mail: careline@tendringdc.gov.uk