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Site Help


What you can find on this page:

Changing the size of text

The site has been set up so that you can change the size of the text to make it easier for you to read. If you are using a Microsoft browser you will need to click on "View" from the standard toolbar at the top of your screen, then select "Text Size". You will then be able to make the text "larger" or "largest" or "smaller" or smallest". If you make the text size larger, the pages will become longer and you will need to scroll down further to reach the bottom of the page.

Finding Your Way Around

This website can be navigated in a number of ways, which are detailed below.

The homepage contains a list of main sections that make up the site. The content is made up of the following main sections:

  • Business
  • Community, People and Living
  • Council, Government and Democracy
  • Education
  • Environment and Planning
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Legal Services
  • Leisure and Culture
  • Policing and Public Safety
  • Transport and Streets

We have followed a classification system known as LAWS, which is a system from central government that groups content in an easy to find, user focused way. Clicking on one of the sections will take you to the relevant content contained within that section.

This section menu will always be on the left hand side of every page in the site. Pages within that section are shown with an orange and white arrow, and sub sections are shown in blue.

The Breadcrumb Trail

We use a navigational aid on all of our web pages known as a breadcrumb trail. The breadcrumb trail is a set of clickable links which enables web users to trace where they are within the website. It also tells users who join the website from a search engine, whereabouts they are within the website. As a user moves through the website, a link is added to the Breadcrumb Trail at each level. The Breadcrumb Trail is located at the top of every page and looks something like this: Home > Environment > Pollution

Searching This Site

If you cannot find what you want by visiting one of the sections above you can try using our Search facility which is in the top right hand corner of each page.

Contact Us

You can click on the "Contact the Council" link from the grey bar at the top of every page to see the different ways you can contact the council. There is also a page of useful contacts links in every section.

Site Map

The site map is available from the grey bar at the top of every page and provides an overview of the site's structure and a breakdown of each section and its relevant sub-sections.

A-Z

We have provided two A-Zs linked from the grey bar at the top of every page. There is an A-Z of Council services which gives an alphabetical list of services and the pages contained within each service. There is also an A-Z which provides an alphabetical list of all the page names in the website.

FAQs

Frequently Asked Questions provide answers to questions that have already been asked (eg How do I apply for Housing?). You can access them from the button on the right hand side of the home page, or there is a page within each section that will take you to all the frequently asked questions within that section.

Apply for It/Report It

Every application or reporting form contained within the site is available via either Apply for It or Report It. You can access these via the buttons on the right hand side of the home page, or there is a page within each section that will take you to all the relevant forms within that section.

Pay for It

There is a button on the right hand side of the home page which will take you to the secure payment area of the website.

What's On

There is a button on the right hand side of the home page which will take you to a list of events over the coming months. Click on the event you are interested in to see more details.

We have also provided links to other local websites that you may find useful.

Have Your Say

We welcome all feedback and encourage everyone to have their say. The button on the right hand side of the home page takes you to the Consultation area of the website where you can take part in the monthly quick poll and see any other consultation that is taking place or view results.

Documents

Wherever possible, the documents on this website are in Adobe Acrobat Portable Document Format (PDF). PDF is a universal field format that preserves the fonts, images, graphics and layout of any source document regardless of the application and platform used to create it. Adobe® PDF files can be shared, viewed and printed by anyone with free Adobe Reader® software. Please follow the link below if you need to install the reader.

get acrobat reader

Printing pages

There is a "Print This Page" button at the top right of most pages on this website. By using this button you can print the text in the centre of the page, without having to print all the menus and graphics at the top and sides of the page. If you are having difficulties in printing when using the "Print This Page" button, please try viewing the page in "text only" view (you'll find this on the grey bar at the top of every page) and then printing the page.

Disclaimer

Whilst every care has been taken in the compilation of this web site, and every attempt made to present up-to-date and accurate information, we cannot guarantee that inaccuracies will not occur. Tendring District Council will not be held responsible for any loss, damage or inconvenience caused as a result of any inaccuracy or error within these pages.
Occasionally, links from our site lead to pages maintained by other organisations. These are provided purely for your convenience, and do not imply that Tendring District Council endorses or supports those organisations, the information on their pages, or their products or services in any way. Additionally, no responsibility is assumed nor liability accepted by Tendring District Council for the contents of its pages.
If you discover any information on our pages which you believe to be inaccurate or inappropriate, please inform the contact given on the page concerned, if any, or contact our webmaster@tendringdc.gov.uk.

Unless stated otherwise (i.e. that you are viewing information over a secure connection) information transmitted over the internet is not secure and we cannot accept responsibility for misuse of information intercepted in this way.

Copyright

Unless otherwise stated, all of these pages are copyright protected. ©Copyright Tendring District Council. All rights reserved.

Content held within the Tendring District Council domain may not be copied / distributed in any form or via any other medium without the written consent of Tendring District Council.

All graphics/imagery are the property of Tendring District Council or its business partners (unless acknowledged separately) and may not be downloaded / modified or distributed in any shape or form.

If you have any questions regarding copyright issues within the Tendring District Council domain then please email us at : webmaster@tendringdc.gov.uk

Copyright Infringement Issues

If you are aware that Tendring District Council property is being used/copied other than for the intended purpose of serving the Tendring District Council domain please submit your report to : webmaster@tendringdc.gov.uk

Privacy

We take your privacy very seriously.

Tendring District Council is committed to having a clear statement about your privacy and way we use the data we can collect about you when you are using this website.
Tendring District Council is the Data Controller for the purposes of the Data Protection Act 1998.
Information which you send to us through our website (either by email or through electronic forms) will be treated as follows:
- We will keep it no longer than we reasonably believe is necessary.
- We will use it only for the purpose for which you sent it, except that
- We collect statistics about visits to the site to create management information about frequently hit pages and web searches. However, it will be used in such a way that your identity will not be involved. This information is used to provide better services via the internet site.
If you provide your email address or other details to us we will only use that information to further your specific request. It will not be used for direct marketing purposes. You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission. We will not pass on your e-mail address or any of your personal details to other organisations.

See our also data protection page about how we look after and use your personal information.

This policy applies to the Tendring District Council website but not to sites to which we provide links.



Page Last Updated
10 June 2008