The Residential Health team provide a range of services for people living in privately owned or privately rented homes within the Tendring district.

We can help with:

• Advice on housing issues such as condensation, home repair, energy efficiency and illegal eviction and harassment.
• Grants and loans to assist with disabled adaptations.
• Enforcement of standards of repair in privately rented homes.
• Inspection and licensing of houses in multiple occupation (HMO's) e.g. split into flats, bed sits and B&B accommodation (if used by homeless persons) to ensure that they have suitable protection in case of fire, adequate amenities and proper standards of repair and management.
• Liasing with Essex County Council over unauthorised gypsy encampments.

A range of information is available including:

• Affordable Warmth Strategy (pdf document)
• Assured and Assured Shorthold Tenancies (a guide for landlords)
• Carbon monoxide and safety of gas appliances.
• Fire Safety Information
• Home Safety Information
• Joint Protocol for Managing Unauthorised Encampments(pdf document)
• Keep your home free from cold and damp (pdf document)

The Private Sector Housing Enforcement Policy explains how we will carry out our enforcement role with regard to private sector housing and what business and residents can expect from the Service and its officers. It commits those staff involved with private sector housing to ensure that any enforcement is taken in an appropriate, fair, consistent, proportionate and transparent manner, and is in accordance with the Government's Enforcement Concordat that this Council has signed up to.

Out of Hours Emergency Service

Environmental Services provide an out of hours service for emergencies. An example of what constitutes an emergency would be an illegal eviction from rented accommodation.

The out of hours service is set up to respond to emergencies only and can be accessed by telephoning Tendring Careline on 01255 222022. The Careline operator will then contact the duty Environmental Health Officer.

Contact us:

E-mail: environmental.services@tendringdc.gov.uk
Address: Environmental Services, Council Offices, Thorpe Road, Weeley,
Essex, CO16 9AJ
Telephone: 01255 686744

If you need to you can download the free adobe acrobat reader software needed to open the above pdf documents.

Some advice will vary from authority to authority so it is advisable to contact your own local authority. To find out who your local authority is, you can check your Council Tax bill or enter your postcode on the DirectGov - the Government information website www.direct.gov.uk