Use the links above to take you to each section on how to
pay your rent.
Your rent is due each Monday for the week ahead and is payable
every fortnight in any one of the following ways:
If you have a bank account, or the right type of building
society account, you can arrange to pay your rent by standing order
or direct debit.
Standing orders run for a fixed period and allow us to take a
set amount from your account each week or month, as agreed. If your
rent changes during this fixed period, we will send you a new
standing order form to complete. If you would like to pay your rent
by standing order, please let us know and we will send you a form
to complete.
Direct Debits are an easy and convenient way to pay your rent,
which allow us to take an amount from your account each month. They
are more flexible than standing orders because we can vary the
amount we take from your account each month (if your rent changes)
without you having to complete a new instruction form. We will
always give you at least 10 days' notice if we are going to change
the amount of money we take from your account.
Please note that direct debit payments can only be made monthly
and the amount due will come out of your account on or around the
12th of each month.
This system is certified completely secure and confidential. If
you have not paid this way before you may wish to read the notes
section at the end of the
Online and automated telephone
payments page. You will find that both payment methods guide
you through the processes.
Please clearly write your account reference on the reverse of
your cheque. Please do not send cash through the post and allow at
least three days for 2nd class post.
You can send a cheque or postal order crossed and made payable
to TDC together with your rent card to any one of the cash offices
below.
You can pay by cash, cheque or postal order at any one of the
council's collection
offices.
In some areas of the district, we run a fortnightly collection
service for those who are not able to pay their rent in any other
way.
If you work for the council, we can arrange for your rent
payments to be deducted from your wages or salary, as
applicable.
If you are unemployed or on a low income, you may be able to get
Housing Benefit to help
you pay your rent.
If you are already getting Housing Benefit, you must let them
know if your circumstances change as this may affect your benefit
entitlement.
Listed below are some of the main changes that are likely to
affect your benefit:
- your income either increases or reduces;
- you stop or start claiming Income Support;
- somebody moves into or out of your home;
- you start or stop working; or
- your savings either increase or reduce.
If you do not tell our Benefits and Revenues Services as soon as
your circumstances change, and you receive too much benefit, you
will have to repay it.
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