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Our service standards are laid out in the
following adobe pdf document.
Housing Service Standard (pdf document 142k)
To see how to complain or give Housing Services a compliment,
please go to our Contacting
us page.
The Council has a set of
Corporate Customer Service Standards which apply for answering
the telephone, letters or emails or responding to complaints or
suggestions.
As our customer, you are the best person to tell us what
we can do better or simply differently. To do this you can join our
Customer
Focus Panel.
If you need to, you can download the
free adobe reader to view the above pdf
document. |