It is a condition of the council's tenancy agreement that tenants must not cause, or allow other members of their family or their visitors to cause, a nuisance to other residents in their area. Their tenancy conditions also state that they are responsible for the behaviour of all the people, including children, who live at or visit their property, and for any nuisance, damage, disturbance or annoyance caused.

If neighbours are causing a nuisance, people should try talking to them first, as they may not know that their actions are disturbing you. If this doesn't help to solve the problem, they can report this to our Estates Management Section at HousingASB@tendringdc.gov.uk, by using the Nuisance or Anti Social Behaviour Report form or by telephoning 01255 686488. In most cases, an Estates Officer will initially talk or write to the tenants about the nuisance they are causing.

If the problem continues, affected tenants will be asked to keep a diary with details of the times and dates of the nuisance. These details may be used as evidence if we take court action at a later date.

Noise is the most common form of nuisance and all tenants should make every effort to keep this to a reasonable level at all times. Any complaints that are specifically about noise nuisance will normally be dealt with by our Environmental Services, on 01255 686767, or visit the noise information page.

For more information and to find out who your Estates Officer may be, please go to our tenants' neighbours web page or our leaseholders' neighbours web page.