All our sheltered housing schemes are fitted with a door entry system so that you can open the front communal door from your own flat to let in your visitors. As these systems are for your security, we strongly recommend that you only let in people who you know or are expecting to visit. If a visitor does not get an answer from your flat and they are concerned, they can press the separate red button and be connected to the Scheme Manager or the Careline Control Centre, who will try to help. Special arrangements can be made to allow access for any carers you may have if you cannot open the door yourself. You should discuss these with your Scheme Manager.