Tendring DC Logo

Your rights as a secure tenant


As a council tenant, you have a number of legal rights, the main ones of which are summarised below:

Use the links above to take you to each section on your rights as a secure tenant.

The right of succession

If you die, your tenancy will pass to your husband, wife, partner or other close relative, as long as they were living with you at the time of your death. For a partner or close relative, they need to have been living with you for at least the last 12 months.

However, the law states that a tenancy can only be transferred once in this way so if you have inherited your tenancy from a partner, you cannot pass on the tenancy to a relative following your death.

The right to take in lodgers

A lodger is someone who shares your home with your family. You can take in lodgers without asking our permission, provided you do not overcrowd your property.

You also have the right to sublet part, but not all, of your house although you must get our written permission first. A subtenant is someone who has the sole right to occupy part of your home and lives separately from your household. You are not allowed to sublet the whole of your home.

Any arrangement to take in lodgers or sublet part of your home is a private one between you and your lodger or subtenant and we will not get involved in any disputes. If you want them to leave, you must ask them to do so. Lodgers and subtenants do not have the same rights as you and they must leave when your tenancy ends.

If you get Housing Benefit, you must contact our Benefits and Revenues Service before taking in a lodger or subtenant, as this will affect your benefit entitlement.

The right to exchange

You have the right to exchange your home with another council or housing association tenant. Before doing this, you each need your landlord's written agreement to the exchange. We will only refuse permission if the property you want to move to is too big or too small for your needs, or if you have rent arrears.

The right of assignment

In some circumstances, you have the right to transfer your tenancy to someone else by assignment, as long as you get our written permission first.

We will agree to this if:

  • a court has ordered you to give your tenancy to your husband, wife or cohabitant (person you live with as if you are married);
  • you are exercising your right to exchange; or
  • you want to assign your tenancy to someone who would have the right to succeed to it if you died.

We can refuse to allow an assignment of your tenancy if it would be unreasonable; for example, if it would mean that your home would be under- or over-occupied.

The right to buy

If you were a secure tenant before 18 January 2005 or were a secure public sector tenant before 18 January 2005 (and you have been a public sector tenant since that time) you have the right to buy your home once you have spent at least two years as a public sector tenant. In any other circumstances, you do not have the Right to Buy until you have spent at least five years as a public sector tenant. (Please note that there are some exceptions to the Right to Buy).

If you are eligible for the right to buy, you will be entitled to a discount based upon how long you have been a public sector tenant, and whether you are purchasing a house or a flat. The discount ranges from 32% to 60% if you are buying a house, and 44% to 70% for a flat, subject to a maximum set by the Government. You can download a Notice claiming the Right to Buy form, if you wish to apply.

If you buy a flat, we will continue to own the freehold and be responsible for various items, such as repairs to the structure and exterior of the property, as well as services such as the door entry system. You will have to contribute towards these items through an annual service charge. To see the kind of service you should expect under Right to Buy, please see our Service Standard.

The right to repair

The right to repair makes sure that certain small, urgent repairs - known as 'qualifying' repairs - are completed within a specified time. These are normally repairs that are likely to affect your health, safety or security.

If we do not complete a qualifying repair within the specified time, you can ask us to get another contractor to do it. If this second contractor then fails to complete the works, you will be entitled to compensation from us.

Examples of qualifying repairs include:

  • unsafe power or lighting sockets, or electrical fittings;
  • blocked flue to open fire or boiler;
  • leaking roof;
  • toilets that do not flush; and
  • blocked sink, bath or wash-hand basin.

When you report a repair to us, we will be able to tell you whether it is a qualifying repair and, if so, how long we have to get the repair done.

For more information, please view the "A better deal for tenants: Your right to repair" booklet from the Communities and Local Government website.

The right to make improvements

You have the right to improve your home, as long as you get our written permission first. An improvement means an alteration or addition to your home and includes the following:

  • installing any new or replacement fixtures or fittings, such as heating or kitchen units;
  • installing satellite dishes or aerials; and
  • putting up fencing.

If you decide that you want to improve your home, you should write to us with full details of the work you want to do. Alternatively, you can use the application form.

You must not make any alterations until you have received our written permission, which will also tell you what conditions you need to keep to. Please note that even if you have our permission as landlord, you still need to get any necessary planning permission or building regulations approval for the work. To see the service you can expect to receive, please see our Service Standard for the Right to Improve.

The right to compensation for improvements

If you have made improvements to your home, you may be able to claim compensation for them when your tenancy ends.

Compensation is payable for 'eligible improvements' that were started on or after 1 April 1994. Examples include:

  • installing a bath, shower, wash-hand basin or toilet;
  • installing a kitchen sink or work surfaces for preparing food;
  • additional storage cupboards in the bathroom or kitchen;
  • installing central heating, hot water boilers or other types of heating; and
  • rewiring or putting in new power sockets, lighting or other electrical fittings.

To qualify for compensation, you must have had our written permission to carry out the improvements and you must make a claim during the period 28 days before to 14 days after your tenancy comes to an end.

The amount of compensation you are entitled to will depend on how much the improvement cost you, its estimated life and how long ago it was done.

You can either download or fill in the online form, an application form to claim compensation for improvements you have made to your home.

For more information, please view the "A better deal for tenants: Your right to compensation for improvements" booklet from the Communities and Local Government website.

The right to see your housing records

As your landlord, we hold information about you in connection with your tenancy or tenancy application. The Data Protection Act 1998 gives you, as a council tenant, certain rights to see your personal housing file so that you can check the details to make sure they are correct. There are some reasons why we can refuse to let you see this information and, if this is the case, we will explain why.

If you would like to see your housing records, please write and ask us or email us at housing.services@tendringdc.gov.uk. We will then make the necessary arrangements.

For more information, please view the "Access to personal housing records:A factsheet for council tenants" booklet from the Communities and Local Government website.

The right to be consulted

You have the right to be consulted if we plan to change the way we manage your home, and we will give you the chance to tell us what you think about our plans. We will ask for your comments in various ways, including letters, personal visits and public meetings. We will consider all the comments we receive before making a decision.

The National Framework for Tenant Participation Compacts, which came into force in April 2000, extended this right beyond consultation so that you now have the opportunity and are encouraged to become directly involved in the decisions that affect your home and community. See about how you can become involved in the housing service.

The right to manage

This allows tenants organisations to take over the management of their homes and to run services that we would normally be responsible for, such as rent collection or the repair service. A tenants' organisation is eligible for the right to manage if it can show that it represents the views of all its members and does what they ask it to.

Any organisation that wishes to take over the management of its homes must tell us, in writing, which homes and which services it wants to manage.

For more information, please view the "A better deal for tenants: Your right to manage" booklet from the Communities and Local Government website.

If you need to you can download the free adobe reader to view the above pdf documents.



Page Last Updated
01 January 2009