A residents' association is a group of people who join together to get more involved in the management of their homes. These can take the form of an informal group of people who meet occasionally, or they can be organised on a more formal basis, meeting regularly, with an agreed constitution and elected representatives. Similarly, how much any group gets involved in the management of its homes can vary from simply receiving information about housing services and policies to taking an active part in the decision-making process. How to run a residents' association is a guide we provide for groups considering setting up an association.

Star rating **

The star rating indicates the level of involvement required, with one star being the lowest and three stars being the highest.

To see the service you should expect to receive from us, please see our Service Standard for Residents Associations.

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