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Customer Care


Description

Tendring District Council has published Customer Service Standards, setting out the standards of service that people can expect to receive from staff. It is based on corporate priorities including giving accurate information, choice where possible, courteous and helpful manners and an effective complaints procedure. A poster is displayed in all Council offices stating our Customer Service Standards and as well as these, Housing Services Service Standards are also available via the web-site on our strategies and plans pages through the link below.

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Related Links

Housing Customer Care Service Standards page
Have your say page
Tendring District Council Complaints Procedure page
Housing Compliment form

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E-mail

housing.services@tendringdc.gov.uk

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Telephone

01255 686490

Minicom: 01255 422470

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Service Location

Housing Services
Town Hall
Station Road
CLACTON ON SEA
Essex CO15 1SE

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Opening Hours

9.00am to 5.00pm Monday to Thursday
9.00am to 4.30pm Friday



Page Last Updated
01 January 2009