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Macmillan Welfare Benefits Service



Description

Macmillan Cancer Support is working together with Colchester Borough Council to provide the Macmillan Welfare Benefits Service for the North East Essex Area (which includes Tendring). They provide a specialist service for cancer patients, their families and carers who live in this area. They are there to help them maximise their income and assist with any other related issues they may have.

A diagnosis of cancer may raise concerns about their financial security. For example they may experience difficulties with employment, paying bills, claiming benefits, etc. These are important issues that need to be dealt with but are often left aside. They are there to help take the pressure away and support them through this difficult time.

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What they offer

Macmillan Cancer Support will work closely with the patient or their representative to identify the problems they are experiencing and advise them of their options available. Specialist advisers can act on their behalf to offer a free, confidential and impartial service.

They can help with completing forms and provide support through obstacles faced and have access to a range of other services available to make life easier. The aim is to strive to ensure that people affected by cancer receive the support and help they need.

Frequently Asked Questions

"My employer has stopped paying me sick pay, is there any help I can get?"

"I have been turned down for a benefit; can someone help me to appeal?"

"My partner has taken unpaid time off work to care for me; can he/she get any other money?"

"I am in arrears with my rent/mortgage as I am too unwell to work; can I get help with my payments?"

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Contact Details

To arrange an appointment:

Phone: 0800 019 6065 (24 hour answerphone)

Email: macmillan@colchester.gov.uk

Further Support

Cancer is the toughest fight most of us will ever face.

But there is a team of people who are here to support you every step of the way. Whatever's on your mind, we're here. Call the Macmillan team free on 0808 808 0000 (Monday to Friday, 9am-8pm) or visit www.macmillan.org.uk

If you are hard of hearing, you can use text phone 0808 808 0121, or Test Relay. And if you're a non English speaker, interpreters are available.



Page Last Updated
19 November 2011