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Frequently Asked Questions


See questions relating to environmental and planning services offered by the Council:

Environment and Planning

How do I get rid of Japanese Knotweed?
My neighbours are causing a nuisance what can I do?
Where can I find details of the current fees and charges for the services provided by Environmental Services?

Abandoned Vehicles

Can you take any action regarding vehicles displayed for sale on the highways and verges in the district?
How do I report an abandoned vehicle?

Animals and Pests

I have a problem with a swarm/nest of Bees what should I do?
I have a problem with rats/mice/fleas or other pests can the Council help?

Pollution

Are there any laws regarding bonfires and when they can be lit?
Does Tendring District Council carry out vehicle exhaust emission testing?
What hours are supermarkets allowed to take deliveries?
What is Radon gas and how can I find out about Radon levels in my area?

Rubbish, Waste and Recycling

Do I have to pay to use the local Household Recycling Centres?
Do Tendring offer a recycling collection for garden waste?
Household Recycling Centres - What help is available?
Household Recycling Centres- why do the centres have height barriers?
How do I dispose of an unwanted fridge/freezer or other electrical/electronic appliance?
How many black refuse bags will I receive each year?
I am elderly and/or disabled and cannot put out my recycling or rubbish for collection on my boundary, do the Council offer any help?
I have a business and would like information on how to arrange for the collection and disposal of my commercial waste?
I have found asbestos in my property and I want to dispose of it what can I do?
I have just moved into a new house and don't have any refuse sacks - what should I do?
My rubbish and/or recycling has not been collected today, who do I contact to arrange collection?
What happens if I run out of black refuse sacks during the year?
What if I don't receive my yearly supply of black refuse sacks between January and March?
When will I receive my black refuse sack delivery?