|
At
Tendring District Council Building Control we aim to provide our
customers with a high quality service using professional personnel
with extensive local knowledge and experience in a wide range of
buildings and construction techniques. Between us we have over 100
years of experience, so we have probably seen it all!
Our means
of escape expertise and direct personal contact with other relevant
bodies such as Essex Fire Authority and Anglian Water provide a
positive advantage to all levels of building works.
Pre
application consultation is welcomed, particularly in respect of
means of escape in case of fire, to ensure rapid processing of
approvals.
Our 'same
day' inspection service can ensure that all the necessary statutory
inspections are carried out, together with routine help and advice
on any Building Regulation aspect, to avoid delay to the
proposal.
The
principal objective of the division is to provide a quality
service, which is both accessible and responsible.
Our pledge to you
We aim to
provide the following service target and objectives:
-
To
register all valid applications within 2days of
receipt.
-
To check
and reply to all Full Plans within 21 days. (Usually
sooner).
-
Examine
all Building Notice applications within 2 working days to
allow work to proceed.
-
Carry
out inspections that are requested before 10.00am the same
day.
-
Officers are available for enquiries between 8.30 and 10.30 and
2.30 and 5.00.
Contact can
be made by
phone, fax or
E-mail
. If an officer is not in you should be able to leave a message
with our Customer Service team and your call will be answered the
same day (before 4pm).
Please bear
in mind that at certain times of day the telephones can be very
busy but do leave a message if prompted. For general Building
Control Questions we would request you call in the afternoon, when
phone lines are more free.
All
inspections are normally carried out between 10.30 and 2.30. It is
possible that inspections may be arranged at other times in special
circumstances.
You may or
may not be aware that if you regularly submit Building Regulations
applications to other Local Authorities it is possible for you to
enter into a partnership agreement with TDCBC which can provide a
single, local point of call for all your applications. Click this
link for more information on our
Building Control Local Authority Partnership Scheme
|