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Environmental Services


Welcome to Environmental Services

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Home of the Waste Crusader - find out more

Our Mission
To promote a healthy and safe environment for all who live, work or visit
the Tendring area.

Environmental Services is made up of four sections:

with responsibilities as follows:

Food and Health and Safety

The Food and Health and Safety team are responsible for the inspection of commercial premises with regard to the Food Hygiene (England) Regulations 2006 and the Health and Safety at Work etc Act 1974 in accordance with guidance that is issued by respective national agencies. Local authorities are required to take action in accordance with the legislation when contraventions are found.

The team also undertake:

  • The licensing of a comprehensive range of premises with respect to animal welfare (pet shops, animal boarding and breeding establishments and zoos), infection control (tattooists and body piercing) and living conditions (caravan sites)
  • The investigation of food complaints arising both within and well as external to the district.
  • The tracing of causation of outbreaks of infectious disease especially those related to food poisoning.
  • The enforcement of Smokefree legislation.

In addition the section is also responsible for health promotion primarily through the food and health and safety enforcement role.

Pollution and Environment

The Pollution team investigate complaints from the public concerning commercial, industrial and domestic pollution problems and public health nuisances including:

  • Bonfires
  • Drainage
  • Light Nuisance
  • Noise
  • Rubbish Accumulations
  • Smells

They are also involved with air quality; contaminated land; welfare funerals and the testing of private water supplies e.g. boreholes and wells.

Residential Health

The Residential Health team are responsible for:

  • the inspection, licensing and enforcement of legislation relating to Houses in Multiple Occupation (HMO's);
  • housing disrepair and unfitness;
  • tenant's complaints regarding lack of amenities, overcrowding, harassment and illegal eviction;
  • closing and demolition orders;
  • the administration of mandatory Disabled Facilities Grants and Financial Assistance for Private Sector Housing and the Council's Affordable Warmth Strategy;
  • undertaking waiting list points assessments for Council Housing applicants; and
  • liaising with Essex County Council over unauthorised gypsy encampments and gypsy issues.

Waste Management

The Waste Management team are responsible for your rubbish and recycling collections; street sweeping and beach cleaning; recycling and waste reduction initiatives and education; the dog warden services; treatment for rats and mice etc. in domestic properties; the investigation of abandoned vehicles; and maintaining the districts public conveniences.

Customer Service Standards

Environmental Services recognises the importance of the highest standards of customer care and compliance with the Corporate Customer Service Standards adopted by the Council.
View our commitment to you - Environmental Services Customer Service Standards.PDF

Where you can find us - our contact details

Send us an email



Page Last Updated
21 October 2008