You can ask us to explain the reasons for the decision. If you want more information to help you decide what to do, ask us for a written statement of reasons for the decision. You must do this within one month of the date of the decision letter. We will send the statement of reasons to you as soon as possible.

If you still disagree with the decision, you can:

ask us to look at it again

or

appeal against the decision

If you ask for a written statement of reasons your one month time limit will be extended by the time that we take to send you these reasons, should you still wish to appeal.