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To make a claim you can either contact us on our New
Claim Hotline 01255 686263
or email us on
benefits@tendringdc.gov.uk
or visit our Reception to arrange for an
appointment:
Housing and Council Tax Benefit Office
88-90 Pier Avenue
Clacton on Sea
Essex
CO15 1TN
Opening times: Monday -
Thursday 9am - 4.30pm
Friday 9am - 4.pm

You will then be asked by a Benefit Assessor for
details of your household, your home, your finances and your
capital. An appointment can be arranged at a time convenient to
yourself; you will be advised about the documentary proof that will
be required for your appointment and either sent out by post or
given the relevant forms when you visit our reception. This will
help us to speed up your calculation to entitlement to benefit;
providing you bring all relevant information requested and your
claim form to the appointment; you may be offered the option to
wait while we assess your claim (an explanation of your entitlement
will also be given). Unless there is a reason to delay assessing
your claim, most claims will be assessed within a 24hr
period.
We can offer
New
Claim appointments in Clacton
on Sea, Frinton on Sea,
Harwich,
Brightlingsea and
Manningtree; if you are
unable to make an appointment due to health reasons or unable to
arrange transport then we may be able to offer a home
visit.
There are different types of claim form that you can complete;
claim forms issued by the Council or forms issued by the Benefits
Agency
The
Application Form
Documentation to support your claim
When is benefit paid from?
Benefits
- Forms
What is Housing Benefit?
What is Council Tax Benefit?
What is Second Adult Rebate?
Who may or may not claim?
Do I qualify
for any help?
When and how will my benefit be paid?
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