When you contact us for a New Claim appointment you will be advised of what you will need to provide to us at your appointment and to complete you claim.

Accepted Proof/Evidence checklist

We must see the latest original documents. We cannot accept photocopies. We need the same evidence of income for you, your partner (if you have one) and any other adults living as part of the household. We will check and take copies of the documents:

Proof of Identification

We cannot process your claim unless we have identification for you and your partner. Please provide proof of such as driving licence, a valid passport, medical card, official letters from Department of Works and Pension or HM Revenue and Customs, birth certificate etc.

Proof of National Insurance Numbers

We cannot process your claim unless you give us evidence of you and your partners' National Insurance Numbers; such as, National Insurance Card, payslips, letters from Department of Works and Pension or HM Revenue and Customs.

Proof of Capital, Savings and Investments

Please provide proof of all your bank, building society or post office accounts (full statements), Premium Bonds, National Savings Certificates, ISA's, stocks, shares and unit trusts. The evidence you send, must show details for at least the last two months. We need to see evidence of any interest or dividends you get on investments and savings. If you have ownership or part ownership in any properties other than the one you live in we will need to know.

Proof of Earnings

We need your last five payslips if you are paid weekly, your last three payslips if you are paid fortnightly or your last two payslips if you are paid monthly. If you do not have the sufficient payslips then please ask your employer to fill in the Certificate of Earnings form.

If you or your partners are Self-employed, we will need to see records and accounts, you will need to contact us for further advice.

Evidence of other income

Please provide original award notice letters for student grants and loans. We also need proof of any other income you receive, including rent from boarders

Evidence of Benefits, Allowances and Pensions

We may be able to check direct with a Benefits Agency on certain benefits you receive.

Any private pensions you receive we will need to see slips or letters or original bank statements (of amounts paid straight into your account).

Evidence of private rent and tenancy details

You and your landlord will need to complete a Certificate of Rent or you can provide your tenancy agreement or contract, but the proof must show:

• The landlords full name and address
  
• If your Landlord has an appointed Agent, then we will require their name and business address
  
• The dates when the tenancy began and when you moved in (if different) and
  
• The services, facilities and charges included within rent.

Evidence of money paid out

Please complete a Child Care Cost form completed by a registered childcare provider.

For Second Adult Rebate claims we would still require proof of Identification and National Insurance for the claimant and proof of the Second Adults Income.

If you will fail to provide all information required it will either delay your claim being assessed or prevent your claim from being processed, therefore no money will be paid out.

The Application form

When is benefit paid from?

Benefits - Forms

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