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National Non Domestic Rates - Information About Rateable Values


Apart from properties that are exempt from Business Rates, each non-domestic property has a rateable value which is normally set by the valuation officers of the Valuation Office Agency (VOA), The Valuation Office is an Executive Agency of HM Revenues and Customs. It draws up and maintains a full list of all rateable values.

The rateable value of your property will be shown on the front of the bill. The rateable value broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the revaluation that came into effect on 1 April 2005, this date was set as 1 April 2003. The valuation date for the 2010 revaluation was 1 April 2008. The new rateable values came in to effect on 1 April 2010

The valuation officer may alter the value if the circumstances of the property have changed. The ratepayer (and certain others who have an interest in the property) can also appeal against the value shown in the list if they believe it is wrong.

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Further information about making appeals can be found on the BUSINESS LINK website at http://www.2010.voa.gov.uk/rli or from your local valuation office.

Successful appeals against values shown in the rating list that came into force on 1 April 2010 will normally be backdated to that date, although there are exceptions to this. Further information may be found on the BUSINESS LINK website at http://www.2010.voa.gov.uk/rli

 

It will speed up your search if you quote the Property Reference Number shown on your rates bill.

All appeals must be directed to the Valuation Office Agency at the following address:

Janet Alexander BA MRICS MCMI
Valuation Officer
Non-Domestic Rates East
Valuation Office Agency
Rosebery Court
Central Avenue
St Andrews Business Park
Norwich
NR7 0HS

Telephone: 03000 501501
Email: ratingeast@voa.gsi.gov.uk

The Valuation Office Agency is an Executive Agency of HM Revenues and Customs.

Appeals that the Valuation Office can not resolve will be directed to the Valuation Tribunal Service.

Valuation Tribunal Service
2nd Floor
Black Lion House
45 Whitechapel Road
London E1 1DU

Telephone: 020 7426 3939
Facsimile: 020 7247 6598
Email: vtwhitechapel@vto.gsx.gov.uk

These leaflets contain information regarding the procedure.

A Guide to Valuation Tribunal Service Notice of Decision

Valuation Tribunal Guide to Hearing of NNDR Appeals

If you are awaiting a change in your rateable value it is important that you continue to pay as shown on your original bill until the change has been put into effect. If your appeal is successful and you have overpaid, you will receive a refund.

Are you considering taking advice on challenging your rateable value? If yes, please read Rating Consultancy Code of Practice first.



Page Last Updated
25 January 2012