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Apart from properties that are exempt from Business Rates,
each non-domestic property has a rateable value which is normally
set by the valuation officers of the Valuation Office Agency (VOA),
The Valuation Office is an Executive Agency of HM Revenues and
Customs. It draws up and maintains a full list of all rateable
values.
The rateable
value of your property will be shown on the front of the bill. The
rateable value broadly represents the yearly rent the property
could have been let for on the open market on a particular date.
For the revaluation that came into effect on 1 April 2005, this
date was set as 1 April 2003. The valuation date for the 2010
revaluation was 1 April 2008. The new rateable values came in to
effect on 1 April 2010
The valuation officer may alter the value if the circumstances
of the property have changed. The ratepayer (and certain others who
have an interest in the property) can also appeal against the value
shown in the list if they believe it is wrong.

Further information about making appeals can be
found on the
BUSINESS
LINK website at
http://www.2010.voa.gov.uk/rli
or from your local valuation office.
Successful appeals against values shown in the rating list that
came into force on 1 April 2010 will normally be backdated to that
date, although there are exceptions to this. Further information
may be found on the
BUSINESS
LINK website at
http://www.2010.voa.gov.uk/rli
It will speed up your search if you quote the Property Reference
Number shown on your rates bill.
All appeals must be directed to the
Valuation
Office
Agency at the following address:
Janet Alexander BA MRICS MCMI Valuation
Officer
Non-Domestic Rates East
Valuation Office Agency
Rosebery Court
Central Avenue
St Andrews Business Park
Norwich
NR7 0HS
Telephone: 03000 501501
Email:
ratingeast@voa.gsi.gov.uk
The Valuation
Office
Agency is an Executive Agency of HM Revenues
and Customs.
Appeals that the Valuation Office can not resolve will be directed
to the Valuation Tribunal Service.
Valuation Tribunal Service
2nd Floor
Black Lion House
45 Whitechapel Road
London E1 1DU
Telephone: 020 7426 3939
Facsimile: 020 7247 6598
Email:
vtwhitechapel@vto.gsx.gov.uk
These leaflets contain information regarding the
procedure.
A Guide to Valuation Tribunal Service Notice of Decision
Valuation Tribunal Guide to Hearing of NNDR Appeals
If you are awaiting a change in your rateable value it is
important that you continue to pay as shown on your original bill
until the change has been put into effect. If your appeal is
successful and you have overpaid, you will receive a refund.
Are you considering taking advice on challenging your rateable
value? If yes, please read
Rating Consultancy Code of Practice
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